Responsible Gaming

Play with joy, Within Limits Stay

399 TKBetting at -should be enjoyable, not stressful. Responsible betting means knowing your budget, respecting your limits, and treating it purely as entertainment. We're here for you.

Safe Betting Time Limit Budget Control Self-Exclusion
⚠️
Important Warning

Betting can be addictive. Only wager money you can afford to lose without impacting your family. Never bet with borrowed money. This platform is for users aged 18+ only.

18+
Minimum Age
24/7
Support Team
5 items
Protection Tools
Our Safeguards

Our Responsible Gaming Tools

399 TK has a range of protective measures in place to support every player's wellbeing.

Set Deposit Limit
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set. To increase a limit, a 72-hour waiting period applies.
Session Time Limit
Decide in advance how long you want to play in one sitting. Once that time is up, the platform will automatically remind you to take a break. It's a great way to build healthier habits.
Cooling-Off Period
If you feel like you need a break, set a cooling-off period of 24 hours to 30 days. Betting will be completely suspended during this time. Come back with a clear head when you're ready.
Self-Exclusion
If you feel betting is becoming hard to control, you can opt for self-exclusion for anywhere from 6 months to 5 years. Any attempt to open a new account during this period will also be blocked.
Set a Loss Limit
Set a loss limit in advance so that once you've lost a certain amount, no further betting is allowed. This is the most effective way to protect yourself from serious financial harm.
Support & Guidance
Our trained support team is available 24/7, ready to listen. If you ever feel like you need help, reach out without hesitation — no judgment, just support.

1 What is Responsible Gaming?

Responsible Gaming means treating betting or gambling purely as a form of entertainment — never as a source of income or a way to solve problems. 399 TKAt -, we believe the real enjoyment comes when every player plays within their limits.

Online betting is growing rapidly in Bangladesh. But many people don't realize when entertainment starts turning into addiction. That's why 399 TK Responsible Gaming has been a priority from the very beginning.

The core principles of Responsible Gaming are:

  • Play for Fun — Take wins and losses in your stride.
  • Play Within Your Means — Only what you can afford to lose without it affecting your household.
  • Stick to Your Time Limits — Not hours on end in front of a screen.
  • Keep It in Perspective — Winning consistently over the long term is not possible.
  • Seek Help If It Becomes a Problem — There's nothing to be ashamed of. Asking for help takes courage.
✅ Keep in Mind

399 TKBetting on - should be an enjoyable experience. If it ever starts to feel like a burden rather than fun — it's time to take a break.


2 Recognizing the Signs of Addiction

Betting addiction creeps up gradually — often before you even notice it yourself. Watch out for these warning signs:

Chasing losses by placing more bets to recover lost money
Tried to stop betting but couldn't
Hiding your betting activity from family or friends
Borrowing money or selling assets to fund your betting
Feeling restless, irritable, or anxious when not betting
Neglecting work, studies, or family responsibilities
No longer feeling the thrill unless betting more than before
Betting is affecting your sleep, eating, or relationships
⚡ Immediate Action

If you recognise 3 or more of the signs above in yourself, contact our support team today or set up self-exclusion. Asking for help isn't weakness — it's the right call.


3 Verify Yourself

Answer the short questions below to assess where you stand:

1. Did you spend more than your budget on betting last month?
2. After a loss, have you ever felt like just one more bet would win it back?
3. Are you betting without your family's knowledge?
✅ You're in good shape!
Based on your answers, it looks like you're enjoying betting responsibly. That said, always stay mindful and stick to your limits. 399 TKEnjoy -.
⚠️ It's time to be careful.
Some of your answers suggest that betting may be starting to have a negative impact on your life. Set a deposit limit or take a cooling-off period today. If you need further support, don't hesitate to contact us.

4 How to Set Limits

399 TKSetting limits on - is simple. Log in to your account, go to the "Responsible Gaming" section, and follow the steps below:

1
Log in to Your Account

With your username and password 399 TKLog in to -.

2
Open Profile Settings

Click the profile icon in the top right corner and select "Settings".

3
Open the "Responsible Gaming" tab

Go to the "Responsible Gaming" tab in the Settings menu.

4
Set Your Limits

Set a deposit limit, loss limit, or session time limit — whichever you need.

5
Confirm

Once a limit is set, you'll receive a confirmation by SMS or email. Limits take effect immediately.

📌 Keep in Mind

Limit reductions take effect immediately. However, increasing your limit requires a 72-hour cooling period — this protects you from spending more than you intended in the heat of the moment.


5 Self-Exclusion

Self-exclusion is a feature where you personally choose to block access to your account for a set period of time 399 TK do not use.

When to Use It:

  • When you feel like betting is becoming difficult to control.
  • When it's causing financial, emotional, or family problems.
  • When you want to step away for a while and come back with a fresh mindset.

Self-Exclusion Duration:

6 Months
Minimum Duration
1 Year
Most Popular
3 Years
Long-Term
Permanent
Permanent Closure

You cannot log in to your account during self-exclusion. This decision cannot be reversed — until the period has ended.


6 The Role of Family

Betting addiction isn't just one person's problem — the whole family feels the impact. Family members can play a vital role:

  • Have an open conversation: Listen without judgment. Addiction is an illness, not a character flaw.
  • Monitor Your Finances: Keep track of shared bank accounts or household expenses.
  • Seek Professional Help: Encourage seeking advice from a counselor or psychologist.
  • Take Care of Yourself: Don't let yourself burn out trying to help a loved one with an addiction — your wellbeing matters too.

If a family member believes their loved one is struggling with a betting problem, they can also reach out to our support team. We're here to help families too.


7 Smart Financial Planning

A key part of responsible betting is having a sound financial plan. 399 TKBefore playing on -, ask yourself the following:

  • What's my betting budget for this month? (No more than 5% of total income)
  • If I lose this money, will it affect my monthly expenses?
  • Am I using money meant for bills or debt repayments to bet?
💡 Budget Tips

Entertainment Budget Method: Just like you budget for movies, restaurants, or other entertainment each month, set aside a small, separate budget for betting. Once that budget runs out, stop — and wait until next month.


8 Get Help

Asking for help is a brave thing to do. If you feel betting is taking a toll on your life, don't face it alone — reach out.

399 TK's support channels:

  • Live Chat: Available 24/7 on the platform — for immediate assistance.
  • Email: support@399tk.ws — for detailed discussions.
  • Self-Help Tools: Go to Account Settings to set limits, a cooling-off period, or exclusion.

Keep in mind, 399 TK's support team maintains complete confidentiality. Your information will never be shared with anyone.

🤝 We're here for you

If you need to talk right now, reach out via our live chat. Our trained team is ready to point you in the right direction — no questions, no judgment, just help.


9 Frequently Asked Questions

Yes. Reducing or setting a new deposit limit takes effect immediately. However, increasing your limit requires a 72-hour cooling period. This protects you from overspending in an emotional moment.

During self-exclusion, no new bets or deposits can be placed. To withdraw any existing balance in your account, please contact our support team — they'll be happy to assist you.

Keep two-factor authentication (2FA) enabled on your account at all times. Never share your password with anyone. If you suspect unauthorized access, contact support immediately and change your password.

A cooling-off period is a temporary break lasting 24 hours to 30 days. Betting is suspended during this time, but your account reactivates automatically once it ends. Self-exclusion is longer-term (6 months to permanent) and cannot be reversed before the period expires.

Not entirely. 399 TK Available to users aged 18 and above only. Age is verified at registration. Any account found to belong to a minor will be closed immediately and all funds returned.
Enjoy Responsibly

Play safe, Have Fun at 399 TK

Responsible betting doesn't mean less fun — it means fun that lasts longer. Play within your limits and enjoy every moment.

✓ Free Registration ✓ Set a Deposit Limit ✓ 24/7 Support ✓ Secure Payment
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